“only 10 percent of the 200 messages employees receive per day are useful”
Unfortunately, that doesn’t mention how valuable those 10% just might be…
I’ve long used emails in my career and I’ve used instant messaging and they’re appropriate for different uses. I couldn’t imagine using instant messaging to send detailed technical content to coworkers.
In fact, I don’t have to imagine, I’ve tried, it sucks. Nothing like IM’ing lines of code and getting interruptions between some of them “r u there? 1 mor q 4 u…” And then lots of questions unrelated to the answers I’m trying to send because they’re coming in faster than I can send good replies…
Actually, except for “Can I bum a ride tonight?” and “Tea break?” and “We’re trying to call you, but just get a busy signal, can you check your phone?” sorts of things, I hate IM…
…And the CEO has apparently sent 0% of the useful 10%. Of course, that could be because he just has nothing to say! It doesn’t say he’s planning to use whatever system they replace email with, either.
GM uses a mix….They have an IM system for quick short messages or questions on something, but we still use email for the bulk of getting something important to someone…
I can’t imagine just using IM and I think this company in France is just a wee bit nuts on where they think things are moving to.
Kevin Rubin
December 4, 2011 at 9:17 pmSounds kind of crazy…
“only 10 percent of the 200 messages employees receive per day are useful”
Unfortunately, that doesn’t mention how valuable those 10% just might be…
I’ve long used emails in my career and I’ve used instant messaging and they’re appropriate for different uses. I couldn’t imagine using instant messaging to send detailed technical content to coworkers.
In fact, I don’t have to imagine, I’ve tried, it sucks. Nothing like IM’ing lines of code and getting interruptions between some of them “r u there? 1 mor q 4 u…” And then lots of questions unrelated to the answers I’m trying to send because they’re coming in faster than I can send good replies…
Actually, except for “Can I bum a ride tonight?” and “Tea break?” and “We’re trying to call you, but just get a busy signal, can you check your phone?” sorts of things, I hate IM…
Axonite
December 5, 2011 at 12:46 pm…And the CEO has apparently sent 0% of the useful 10%. Of course, that could be because he just has nothing to say! It doesn’t say he’s planning to use whatever system they replace email with, either.
Anvil
December 5, 2011 at 1:38 pmAre you spying on my workplace? ;-D
Seamus
December 5, 2011 at 5:16 pmGM uses a mix….They have an IM system for quick short messages or questions on something, but we still use email for the bulk of getting something important to someone…
I can’t imagine just using IM and I think this company in France is just a wee bit nuts on where they think things are moving to.
Kevin Rubin
December 6, 2011 at 9:13 pmI thought of a way to improve instant message communications so it can be more effective and less confusing for good information…
Jim Ourada
December 5, 2011 at 9:34 pmMaybe I’m a curmudgeon, but I pretty much immediately turn off the instant message function, as soon as my system boots.