Because I’m a nerd, I took some photos of replacing the video card on my Mac Pro. The weird picture problems are still there, and I’ve isolated the problem to my Samsung display. Right now I’m waiting for a replacement to be shipped from Samsung (hopefully within a week).
I was really impressed with how fast Apple sent the replacement card over. I called AppleCare Sunday morning, and by Tuesday morning, I had the card at my doorstep. Say what you will about Apple, but I was really impressed with their service.
Samsung’s customer service was good as well. The lady I spoke with was polite and understood the issue (read: didn’t treat me like an idiot when I explained what was happening). Here’s hoping the new monitor comes soon. (Kudos to both companies for having customer service available on a Sunday morning. I didn’t expect that to be the case when I called…)
Here’s the replacement card:
…here it is installed:
…and another snapshot of the really weird video artifacts I’m still seeing.
-Krishna
No comments yet. Be the first!