Cable Tied
This past week, our house was fraught with Internet related problems. The symptoms? Our Internet connection was sporadic at best – it would work for a few hours then cut out for several more. The episode started last week, and the end result was that we had three Brighthouse technicians trouble-shoot the issue. The first two techs were able to get the connection to work, but the problem reared its head shortly after they left. The third technician was the one who solved the whole shebang.
At the root of the problem were two culprits:
- a frayed coax cable coming in from the junction box to the house
- a bad splitter in the attic
According to the the third tech, it was a miracle that the connection even worked at all!
Brighthouse credited my bill for the week and they did a terrific job following up with me all the way through. I was very pleased with their customer service.
So once again, we have Internet connectivity and all is well in the world. Did I miss having a regular connection this past week? You betcha. But the time away from the computer opened itself up to other activities: playing LEGOs with my daughter, reading books, and simply enjoying the extra time with my family.
I measured my cable modem speed this morning via SpeedTest. I’d like to compare these results with my readers to see how my upload and download speeds compare. If you’d like, post your results in the comments below. Thanks!
-Krishna
These beautiful and intelligent people wrote
Tell me what you think!
Henrik
November 12, 2011 at 9:13 amVia 3G connection, 6.77Mbit down, and 1.25Mbit up
http://www.speedtest.net/result/1588018398.png
kaitou
November 12, 2011 at 11:58 amVerizon FiOS: 30.35 Mbit down, 25.33 Mbit up.
Now you know why I host my own site.
stueller
November 12, 2011 at 2:19 pmComcast Blast 31.92 Mbps down 6.8 Mbps up.
http://www.speedtest.net/result/1588534373.png
qka
November 12, 2011 at 10:00 pmDid you get the name of the tech who solved your problem? If so, write his boss and let him know what a great job he did.
Simon
November 13, 2011 at 4:30 amVirgin Media, UK
10Mb down, 1Mb up.. Same as you K!
Bartimaeus
November 13, 2011 at 4:38 amOur plan is advertised as 10Mb down, but gets 15 on the best days. 512Kb up (that’s all we’re paying for).
Bartimaeus
November 13, 2011 at 4:39 amP.S: Forgot to mention: It’s (canadian) Shaw Cable. Reliable, too!
Krishna
November 13, 2011 at 10:58 amAwesome – I’m about on par. I don’t have a super-duper cable package – but I can safely report that the Internet connection we have now is much, much faster than what we had before.
humeniuc
November 13, 2011 at 11:14 amhttp://www.speedtest.net/result/1589884680.png
9.2Mb/s down
2 Mb/s up
UPC Romania
Sebastiaan Stok
November 14, 2011 at 4:51 amhttp://www.speedtest.net/result/1591049709.png
29.78Mb/s down
2.98Mb/s up
UPC NL
Richard
November 14, 2011 at 12:10 pmVerizon High Speed DSL in NYC: 1.29 mbps down, 0.38 mbps up, ping 56ms. I’m paying for 1.5 – 3.0 mbps down. Two problems: I am more than 16,000 ft. from the CO (Central Office) and the infastructure in my neighborhood has not been upgraded. Density has skyrocketed due to many single family homes being replaced by apartment buildings. The same wiring carries the signal to more and more customers. This may get better in the furure as FIOS service comes to the area and reduces the load on the traditional phone lines.
Ted
November 16, 2011 at 6:58 amhttp://www.speedtest.net/result/1595077980.png
94.38 Mbps up
12.53 Mbps down
small ISP in Romania
docstar
November 16, 2011 at 10:00 am19.12 down
5.74 up
Cox preferred through a wireless router.
Their website lists it at 15 down and 2 up so I guess I’m doing better than I should.
DavidK44
November 17, 2011 at 11:39 amBit unfair, as I’m on a huge pipeline at my University – 63.3 Mbps down, 18.5 Mbps down. Home is rather closer to you, however.
http://www.speedtest.net/result/1597470295.png