My one problem with Snow Leopard
Here’s one for you Mac geeks out there.
I have a Mac Pro connected to a Canon 4400F USB scanner. The TWAIN driver plugin I use within Photoshop does not recognize the scanner under Snow Leopard. However, the driver works fine in Leopard.
I know that the scanner is being recognized by Snow Leopard, because it’s seen by the Image Capture application. The culprit points to the TWAIN driver plug-in. Anyone know where I can find a TWAIN driver Photoshop plug-in that works under Snow Leopard?
-Krishna
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Tell me what you think!
James
October 3, 2009 at 7:11 pmThe problem is the TWAIN driver is 32bit and Snow Leopard is 64bit. I’ve had problems with Disney web plugins not working in Safari under Snow Leopard as well. I was able to get it to almost work by telling Safari to start in 32bit mode. i.e. Get Info on Safari Icon reveals a new run as 32bit checkbox. But alas the plugin loads but due to OS identifiers being different the software refuses to run under Snow Leopard so I am stuck waiting on Disney to fix it. I don’t think there is much you can do until Photoshop and or the TWAIN driver vendor updates their software.
al
October 3, 2009 at 9:24 pmI think that your can go into the File- Get Info for your scanner software and tell it to use 32 bit…
eidolon
October 4, 2009 at 12:17 pmHave you tried going to
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=235&modelid=13810
then click on “Drivers ans Downloads?? New driver as of 9/09 and it fixed my 500F. Just a thought
Krishna
October 4, 2009 at 12:30 pmYep, already tried the updated drivers. No go still. :(
DG
October 5, 2009 at 11:22 amtry to boot with the keys “3” and “2” you will boot in 32 bit mode, after that, try your PS and the twain driver