My replacement Samsung 305T display arrived this evening. I was excited. Finally, a working monitor. Then I saw this:
uh, oh. Is that a gaping hole in the box I see? Probably nothing…
Then I looked at the styrofoam. Hmmm – cracked on one edge. This isn’t good…
Lifting the monitor was a piece of cake. Good thing it was intact. I powered it up – and for a few brief seconds, I was elated. Then I noticed something.
Look closely.
Not so good. It’s a weird red patch of red video. Maybe it’ll go away…
So I fired up a browser… and discovered that the red banding is about 1.5″ thick and about 4″ from the left side of the display.
Unacceptable.
So I called Samsung – and a new replacement is being sent over next week. To Samsung’s credit – everyone I’ve spoken with has been polite, helpful and prompt. I really hope that this is an isolated incident. Hopefully the third time’s a charm.
-Krishna
Ah yes, some of us are just plain lucky that way. Every laptop I’ve ever bought has come with a faulty battery, I frequently have to repair by warrenty, and just recently I had a month old external harddrive fail on me. Thats life though right? Good luck with the replacement replacement monitor :)
Please keep us updated, the performance of Samsung in this case is of very big intrest for me. There was a coverage in german computer print magazine (c’t, the only public reference is this one: http://www.heise.de/ct/inhalt/2009/07/80/) this issue confirming some problems like yours with Samsung.